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Business Operations Representative - Billing

Quest DiagnosticsWest Hills, California, United StatesRemoteFull Time$24–$30 per hourPosted Oct 23 · 1 day ago

How well this resume fits

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Not sure The job lists no required items.

How close the work is

Strong

2 of 2 named skills are shown in described work and 0 are only listed or mentioned (rule: met = 1, partial = ½; strong ≥ 75%, moderate ≥ 50%).

How strong your resume shows it

Moderate

Of 6 supported items, 2 have strong evidence (a reported result or a confirmed answer) and 3 moderate (used in a described task).

What the job asks for

What the job asksRequired?Do you have it?From your resume
High School Diploma / GEDNot statedNot sure
The rules can't check this against the résumé. (Parsed from lower-quality page text; check it against the original posting.)
Nothing found
Experience 1+ years of
1+ years of billing experience
Not statedYes
Dated Experience entries add up to 6.7 years (overlaps counted once); the job asks for 1+. (Parsed from lower-quality page text; check it against the original posting.)
Data Analyst
Junior Data Analyst
Data Analytics Intern
Skill Microsoft Excel
Basic proficiency in Microsoft Excel to include basic V - LOOKUPs, Pivot Tables, and basic formulas
Not statedYes
The résumé shows Excel used with a reported result. (Parsed from lower-quality page text; check it against the original posting.)
Replaced a manual Excel carrier report with a scheduled Python and SQL job, saving the operations team about 8 hours a week.
SQL (SQL Server, PostgreSQL), Python (pandas, NumPy, statsmodels, matplotlib), Tableau, Power BI, Excel (pivot tables, Power Query, XLOOKUP), Git, A/B testing, regression, forecasting, data cleaning, data quality checks
Merged enrollment and retention data from three systems in Excel and Access for the annual retention report.
Familiarity with Microsoft Access - Run queries and analyze dataNot statedNot sure
The rules can't check this against the résumé. (Parsed from lower-quality page text; check it against the original posting.)
Nothing found
Experience 1+ years of
1+ years of SQL experience
Not statedYes
Dated Experience entries add up to 6.7 years (overlaps counted once); the job asks for 1+. (Parsed from lower-quality page text; check it against the original posting.)
Data Analyst
Junior Data Analyst
Data Analytics Intern
Skill SQL
1+ years of SQL experience
Not statedYes
The résumé shows SQL used with a reported result. (Parsed from lower-quality page text; check it against the original posting.)
Replaced a manual Excel carrier report with a scheduled Python and SQL job, saving the operations team about 8 hours a week.
Built and maintain 14 Tableau dashboards on SQL Server for on-time delivery, carrier cost and warehouse throughput, used by 60+ managers each week.
Pulled and cleaned patient visit data (about 2M rows a month) in SQL and Python for clinic scheduling reports.
Education Bachelor's
Bachelor's Degree (or higher)
Not statedYes
B.S. (A past date (2020) is listed; the resume doesn’t say “expected”, so this is treated as completed.) (Parsed from lower-quality page text; check it against the original posting.)
Lakeshore State University
B.S. in Statistics, minor in Economics | 2016 – 2020
Data entry experienceNot statedNot sure
The rules can't check this against the résumé. (Parsed from lower-quality page text; check it against the original posting.)
Nothing found
Healthcare billing experienceNot statedPartly
The résumé text names Healthcare, but the rules can't tell how it was used; check it. (Parsed from lower-quality page text; check it against the original posting.)
Pulled and cleaned patient visit data (about 2M rows a month) in SQL and Python for clinic scheduling reports.
Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive informationNot statedNot sure
The rules can't check this against the résumé. (Parsed from lower-quality page text; check it against the original posting.)
Nothing found
accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.Not statedNot sure
The rules can't check this against the résumé. (Parsed from lower-quality page text; check it against the original posting.)
Nothing found

Left out 1 sentence about equal-opportunity or legal wording: they describe the employer, not what you need.

How the match was worked out

Coverage: what the job asks, what the résumé shows, what is left

64% of the weighted requirements are covered by résumé evidence. preferred: met 4, partly 1, missing 2 · required: met 1, partly 0, missing 1

weight = 3 required / 2 preferred / 1 unknown, +1 emphasis (expert, strong, extensive…), +1 named in the job title, +½ per repeat (max +1); rating = 3 met, 2 partially met with the term in described work, 1.5 partially met (listed or mentioned), 0 unknown or mismatch; coverage = Σ weight×rating/3 ÷ Σ weight over rows that can be judged (work-authorization, location and clearance rows need your answer and are left out).

Missing from the résumé

  • required r1 High School Diploma / GED (weight 3.0) missing: GED
  • preferred r4 Familiarity with Microsoft Access - Run queries and analyze data (weight 2.0) missing: Microsoft Access found: SQL querying, Data analysis
  • preferred r11 accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest c (weight 2.0) missing: Quest

Only partly shown

  • preferred r9 Healthcare billing experience (weight 2.0) found: Healthcare

Needs your answer

Nothing depends on an answer.

Sentences the rules cannot check (not counted)

  • preferred r8 Data entry experience (weight 2.0)
  • preferred r10 Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, informatio (weight 2.0)

Lines under a requirements heading the rules could not turn into an item

  • Preferred Qualifications: Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers

What the role does (not weighted)

On the résumé: nothing matched
Not on the résumé: own area, Time management

Job title terms: Operations (found)

What the résumé says (as the rules read it)

Skills: Python (supported by outcome), SQL (supported by outcome), Tableau (supported by outcome), Excel (supported by outcome), pandas (supported by outcome), PostgreSQL (used in task), A/B testing (listed), Git (listed), Matplotlib (listed), NumPy (listed), Power BI (listed)
Roles: Data Analyst at Harborline Logistics (Jun 2022 – Present); Junior Data Analyst at Cedar Ridge Health Network (Jul 2020 – May 2022); Data Analytics Intern at Lakeshore State University, Office of Institutional Research (May 2019 – Aug 2019)
Years in dated roles: 6.7
Education: B.S. in Statistics (completed)
Certifications: Tableau Desktop Specialist, Google Data Analytics Professional Certificate
Quantified achievements: 4

On the résumé but not asked by this job: Operations, Reporting, Dashboards, Supply chain, Data warehousing, Forecasting, Data cleaning, Active Directory, Finance, Research, Statistics

Résumé terms the rules don't know: OH, Server, Network, Office, Access, NYC, Taxi Trip Analysis, Tableau Public, Harborline, Economics, Professional Certificate (matched by plain text only; tell us if one should be a skill)

Job description

Business Operations Representative - Billing - West Hills, CA, Monday to Friday, 8:00 AM to 4:30 PM or 7:00 AM to 3:30 PM PST

This Rep, Business Operations-Billing, position acts as a coordinator for Revenue Service processes that require a balance of both technical and business knowledge. By using data manipulation tools such as Excel and SQL along with a strong understanding of billing processes, the Rep, Business Ops. are responsible for researching issues that impact on our business and propose solutions which help the bottom line and reduce bad debt. The Rep- Bus. Ops., is expected to assist in streamlining processes using their insight, business, and technical skills. Positions in this function also help maintain and monitor processes to prevent issues, so attention to detail and a thorough approach to quality control are a must.

Pay range: $24.00 - $30.00 / hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

Responsibilities

- Applies knowledge/skills to complex activities.
- Demonstrates depth and breadth of knowledge/skills in own area and is often able to apply this outside of own function.
- Often acts as a technical resource to others in own function.
- Anticipates customer needs and proactively identifies solutions.
- Solves complex problems on own; proactively identifies new solutions to problems.
- Plans, prioritizes, organizes and completes work to meet established objectives.
- Acts as a facilitator to resolve conflicts on team; seen as key team members on project teams spanning more than own function.

Qualifications

Required Qualifications:

- High School Diploma / GED
- 1+ years of billing experience

Preferred Qualifications:

- Basic proficiency in Microsoft Excel to include basic V - LOOKUPs, Pivot Tables, and basic formulas
- Familiarity with Microsoft Access - Run queries and analyze data
- 1+ years of SQL experience
- Bachelor's Degree (or higher)
- Data entry experience
- Healthcare billing experience

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the following laws if applicable, the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.

Quest believes that conviction records may have a direct, adverse, and negative relationship to the following job duties: accessing company property, information, assets, and products including sensitive information; accessing customer data or confidential information, and partnering and regularly working with or supervising other Quest employees and interacting with Quest customers.

About Company

Quest Diagnostics honors our service members and encourages veterans to apply.
While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.
Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.